Have you booked your ticket with Qatar Airlines and the flight gets canceled? But, you didn't receive the refund. And you are thinking about how can I get a refund from Qatar airlines. First of all, if the flight gets canceled Air New Zealand returns the full amount. If due to some server reason, your amount is not credited to your account or it takes a long time. You can contact their customer support via phone call, live chatbot, or fill out the feedback form.