Inbound customer service outsourcing helps company to hire third party service provider to handle incoming customer inquiries and support requests. Call Center in Canada (C&C) helps in providing service can include a variety of services such as answering customer phone calls, responding to email inquiries, and providing web chat support. Inbound customer Service Outsourcing allows a company to focus on its core business activities while leaving customer support to a specialized service provider. It will also help you to maintain consistency in customer service standards across different service providers.