Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales. Creation & Review of Monthly, quarterly & annual sales forecast with Manager. Ensuring Sales Enquiry is progressed into Order Closure stage Ensuring all sales activities are updated in CRM on real time basis Ensuring adherence to Monthly Sales plan. Minimizing deviations from Gemini's pre-defined norms about Final Terms & Conditions mentioned in Order & publish monthly Order Deviation Report. Ensuring payment collection of all invoices on or before due date by following up with clients for pending & upcoming invoices. Ensuring redressal of Client Grievances in favourable way by internal escalation & deliberation