Avelo keeps things simple, but the details are worth knowing before you book. Under the Avelo Airlines Cancellation Policy, tickets purchased at least a week before departure can be dropped within the first 24 hours for a complete refund back to your card. Miss that early window, and outcomes split into two paths: add AveloFlex at checkout and you're free to cancel penalty-free right up until 15 minutes before takeoff, receiving Avelo Cash for future travel. Skip that add-on, and standard change fees kick in based on how close you are to departure. Calling support instead of using the website adds a flat $25 charge per traveler.
